Welcome to Reality Training - Results Through Inspiration
'I would recommend any Business Leader that faces the challenge of transforming a team to contact Reality Training.’ – Hardy Koehler, Head of EMEA Channel Sales, Adobe – Read Full Case Study
Reality Training are a leading sales and management development company working with B2B and B2C clients on short term projects and 2 year change programmes.
Learn how to make the right impact through improving language and conversations, and become more persuasive through enhancing presentation and leadership skills.
If you sell and serve customers across a number of channels then click the 5 Principles logo to the left to learn about our omni-channel training programmes.
Speak to us today about your challenges and opportunities by calling Ann Harris, Operations Manager, on +44 (0)1580 720377 or email firstname.lastname@example.org
Sales are the lifeblood of your business and must be achieved whilst delivering the highest level of customer service. Today’s call centre agent is being asked to be more multi-skilled then ever before and to work in an Omni Channel world. Consultants used to working only in one channel, now need to be highly adept at applying their language skills in well crafted emails, spontaneous web chat and social media environments.
Managers need to support this change which allows customers to research, communicate and buy across all customer serving channels and inspire their teams to consistently deliver results in their target driven environments.
Register below and see how to succeed with access to our new Call Centre series of Podcasts.