We help businesses sell more, develop stronger leaders and give their people the confidence and skills to handle the conversations that matter.
Everything we do is built around your business, your people and the results you want to achieve.
We help businesses improve performance through bespoke sales training, leadership development and executive coaching.
We start by getting to know your business - your people, the conversations they're having and what's getting in the way of better performance.
From frontline teams to senior leaders, we build the skills, confidence and ways of working people need to perform at their best - and help make sure those changes last.
We start by listening. We get to know your business, your people and what's getting in the way, so we can focus on the areas that will make the biggest difference.
We build the programme around your business, using relevant scenarios, practical exercises and experienced trainers who know how to get people involved.
The work doesn’t stop when the training ends. We can work with your leaders and managers, provide coaching and create practical tools and resources to help new skills and behaviours become part of the day-to-day.
Every business is different. Find out who we work best with and whether Reality could be the right fit for yours.
Practical conversations about sales, leadership, customer experience and the challenges businesses are dealing with every day.
Straight-talking ideas, observations and advice on selling, leading people, coaching and improving performance.
Quick, practical ideas you can watch and use – from better sales conversations to coaching, leadership and customer experience.
Stop waiting for the customer to say yes - move the conversation forward and help the customer make a decision. Part 2 of our 10-part Sales Closes series.
Instead of asking whether they’d like something, try giving them two good options. Part 1 of our 10-part Sales Closes series.
If high staff turnover has become something your business simply expects, this episode asks whether it’s time to start doing something about it.
Are your salespeople making sales without understanding whether they’re good sales for the business?
Bob & Jeremy are speaking at this year’s Engage Customer Summit, looking at Disloyal Bonding, AI and what happens when the conversations left for your people are the ones that technology can’t handle.
Going into a job interview? You need some really hot questions to get the interviewer thinking, and at the same time prove your skill in being able to peel back the lid on the job’s potential.
Got a job interview coming up? Don’t leave all the questions to the interviewer.
Employers - how many times have you read through the same set of interview questions?
Part 1 of a two-part series on interviews. How employers can run better interviews by asking questions that reveal far more than the usual clichés.
Why has Glengarry Glen Ross become the film every salesperson knows?
Bob explores its lasting influence, memorable quotes and what it still teaches about selling today…
Why salespeople are still talking about it more than 40 years after it was written.
AI and the challenges currently shaping contact centres, customer experience and cx strategy.
