Bob Morrell on December 9, 2019

Most year’s we will wake up with a hangover on the 1st January and decide on our New Year’s Resolution. We then spend a few days failing entirely to achieve it and by the middle of...

Jeremy Blake on November 28, 2019

I had an enquiry earlier this year from a growing organisation with 300 salespeople, they didn’t call them salespeople. They called them Customer Service people. Their job was to take incoming...

Bob Morrell on November 21, 2019

A common theme in coaching conversations is people who have achieved what they initially aimed for and are unsure of what comes next. Sometimes, they take on a high-profile role, with seemingly...

Bob Morrell on November 7, 2019

Uncertainty has been hanging around the UK economy for over 3 years now. We're used to it - and many of us plan way ahead on purpose, to 'work through' this period. Then, when we think it may be...

Jeremy Blake on October 31, 2019

This is the famous maxim of Elmer Wheeler who made it number 4 in his 5 Wheelerpoints. The original book which contains this gem is ‘Tested Sentences that Sell’ first published in 1937.

The...

Bob Morrell on October 24, 2019

This week has been brilliant. I am approaching a significant birthday and certainly enjoying the lead up!

During the week several people have really made me smile. One was a flight...

Bob Morrell on October 8, 2019

As I approach a significant birthday I have started pondering this conundrum. Many people talk to me about their mid-life crisis. They take a number of forms, worrying about age (and trying to be...

Jeremy Blake on October 3, 2019

This is the last in a series of short blogs on observations taken from Arthur Miller’s play, which I was lucky enough to see the latest revival of.

I’ve written two other short posts see ...

Jeremy Blake on October 3, 2019

This follows my previous Blog following my trip to see a terrific revival of Arthur Miller’s play.  See https://www....

Bob Morrell on October 1, 2019

When growing up, there comes a point when you realise you can earn money for work. You look for suitable weekend or evening employment and learn to stack shelves, serve coffee, serve drinks or...

Bob Morrell on October 1, 2019

Today, I read that the UK economy is doing a bit better than expected and not heading for the recession everyone was predicting a few weeks ago. In one way that’s great news. In another, what has...

Bob Morrell on October 1, 2019

One of the highlights of going away for me, is eating in new restaurants. The pleasure felt when you receive great service is wonderful - and to eat well means you are enjoying your time away and...

Bob Morrell on October 1, 2019

It was once observed by a comedian that ‘many people work in the dullest jobs and as if that wasn’t painful enough, we now expect them to enjoy their jobs as well!’

So much of L&D...

Jeremy Blake on September 24, 2019

A cautionary tale and how you can use this true story to make your teams more profitable straight away.

Retaining customers or winning new ones requires skills that some firms are investing...

Bob Morrell on September 23, 2019

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Bob Morrell on August 19, 2019

As a father of two teenagers, I do sometimes worry that we’re creating a generation of people who lack genuine empathy with their fellow human beings. Interactions that we take for granted, like...

Bob Morrell on August 19, 2019

As a regular traveller for business I am used to booking my airport parking well in advance, so I can get the car park as near to the terminal as possible, for the lowest price.  The Gatwick...

Bob Morrell on August 19, 2019

There’s a famous scene in ‘Peep Show’ where two of the characters, Mark and Super-Hans are at a country pub, trying to get a late-night cab back to their hotel. Mark is on the phone to the taxi...

Bob Morrell on August 12, 2019

One of the disadvantages of being a trainer and speaker is that you are sometimes forced to eat, in restaurants, alone. On a recent trip to Newcastle I went to one of my favourite chains and asked...

Jeremy Blake on August 12, 2019
  1. You’re not as famous as your ego might tell you.

I went to see Death of a Salesman at the Young Vic recently. It had a strong cast of leads with Wendell Pierce and Sharon D....