our blog

Browse through an assortment of blog posts by our very own experts and specialists. Our team has spent many years of delivering sales training and management development to a multitude of brands and partners. Here is where they impart their experience and knowledge they gained. Improve your understanding of the inner workings of your industry and how to apply this knowledge in your company’s day to day operations.

Bob Morrell on July 26, 2018

On a recent trip to Sweden I used planes, trains, buses, trams and ferries. Let me give you a...

Jeremy Blake on July 17, 2018

Machine Learning, Computer Vision, AI and so on goes the voiceover introduction of the Amazon Go Video, click...

Jeremy Blake on July 16, 2018

In 1993 I was working as a waitress in a cocktail bar, that much is true....... Alright, a waiter, in Café Boheme in Soho where I had moved from behind the bar making cocktails. I had...

Jeremy Blake on June 28, 2018

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Bob Morrell on June 28, 2018

As Debenhams issues another profit warning, hot on the heels of House of Fraser announcing...

Bob Morrell on June 11, 2018

Yet another retailer is going to the wall with over 5000 jobs lost! This is another tragedy where retailers are putting concept over capability. The idea of a pound shop should be so simple; fill...

Bob Morrell on June 7, 2018

So House of Fraser is to close some stores in order to stay afloat. This is very sad news coming as it does after so many other retail brands who have suffered at the hands of changing habits....

Bob Morrell on May 24, 2018

'Apologise for any inconvenience.' We hear this so often but what does it mean? On this current trip I’ve heard it in relation to:  

Late arrival into Kings Cross. 

Late Departure...

Bob Morrell on May 22, 2018

Jeremy and I have spoken at many company and association conferences in the last 16 years. Our experiences prompted us to write our guide to conferences ‘Unforgettable’ which is available from our...

Jeremy Blake on May 22, 2018

It is said that Mothercare has a 25% market share in buggys and cots and larger items. Yet in their own statement they now make 43% of their sales online.

What this says to me is that their...

Bob Morrell on May 22, 2018

Many of us watched the Royal Wedding this week and enjoyed the splendour and romance of this beautiful day. The weather, backdrop and participants presented a wonderful advert of our country to...

Jeremy Blake on April 30, 2018

What are you networking for? 

Responding to the question you dread. 

Whether you are new to business or you’ve been working since the 1950s, chances...

Bob Morrell on April 30, 2018

Last week we celebrated a milestone for Reality Training. Ann Harris our Operations Manager, has been with us, for better, for worse, for 10 years!

When I first met Ann she had two young...

Bob Morrell on April 26, 2018

LinkedIn has a new and worrying trend. So I have a number of job titles, I am an MD of a training company, I am an executive coach and I am a consultant. That’s specifically what I do for a living...

Jeremy Blake on April 26, 2018

A recent Saturday in shorts was a first for many of us here in the UK and after six hours of gardening my face had truly caught the sun.

As I walked my dog around some local woods there was...

Jeremy Blake on March 26, 2018

With the changing of the clocks, overnight we are handed an extra hour of daylight. The question is what are you going to do with it?

In the Nordics this is the beginning of seasons where...

Bob Morrell on March 26, 2018

Exhibitions are still popular, and the access they offer for face to face interactions and creating relationships is impressive. Attending a show at the Exel recently I wandered through one that...

Bob Morrell on March 26, 2018

So another 1000 jobs in retail go and 60 stores shut.

I was in New Look a few years ago, and I remember squeezing through the rails, and trying to find some space to stand as people pushed...

Bob Morrell on March 2, 2018

We commented recently on the Toys R Us situation – and now they’re gone, on the same day that Maplin goes. Over 5,000 people out of a job and big questions around ‘how this could happen?’ filling...