Jeremy Blake on July 30, 2020

More magazines are sold in September than any other month of the year. After the summer people look to the future and want to know about what’s new and up and coming in whatever field their hobby...

Bob Morrell on June 26, 2020

We ran the second in a series of Zoom debates, arguing for, and against, a World Thriving without Employees. (i.e. all becoming self- employed).

Joined by an audience including Barbara...

Jeremy Blake on June 15, 2020

“Martha”, I ask my fourteen year old, “what are you most looking forward to when face to face restrictions are lifted?”

A long pause, then, “just seeing my friends and being back at school...

Jeremy Blake on May 28, 2020

Around this time in 1990 I was completing my last painting for my A level in Art.  I was in the village near my school and painting a section of the church.

I heard a lot of laughter as a...

Jeremy Blake on April 16, 2020

Announcing Your New Video Conference Speaking Double Act

Bob Morrell and Jeremy Blake have spoken at over 50 conferences and events.

Whether you have people in...

Jeremy Blake on December 19, 2019

I ask the person handing me the coffee cup, “are your lids compostable?”  “I have no idea,” comes the reply.  I check the lid. 100% Compostable reads the embossed vegware.  “They are” I say!  “Oh...

Jeremy Blake on November 28, 2019

I had an enquiry earlier this year from a growing organisation with 300 salespeople, they didn’t call them salespeople. They called them Customer Service people. Their job was to take incoming...

Jeremy Blake on September 24, 2019

A cautionary tale and how you can use this true story to make your teams more profitable straight away.

Retaining customers or winning new ones requires skills that some firms are investing...

Bob Morrell on August 19, 2019

As a father of two teenagers, I do sometimes worry that we’re creating a generation of people who lack genuine empathy with their fellow human beings. Interactions that we take for granted, like...

Bob Morrell on August 19, 2019

There’s a famous scene in ‘Peep Show’ where two of the characters, Mark and Super-Hans are at a country pub, trying to get a late-night cab back to their hotel. Mark is on the phone to the taxi...

Jeremy Blake on August 8, 2019

If you are someone who likes to keep a toe in the world of work but also wants a book that helps you in all parts of your life, then let me recommend two people to you.

The reason I say...

Bob Morrell on June 27, 2019

Our first big project in travel was over 10 years ago; a ‘lates’ roadshow for a major travel retailer. An inspired training manager saw the gap between his agents...

Bob Morrell on October 1, 2018

One of the downsides of being a public company is that the public have access to everything....

Jeremy Blake on September 3, 2018

More magazines are sold in September than any other month of the year. After the summer people look to the future and want to...

Bob Morrell on September 3, 2018

So I watched the web like a hawk for some months, looking for a fridge freezer – right make,...

Jeremy Blake on July 17, 2018

Machine Learning, Computer Vision, AI and so on goes the voiceover introduction of the Amazon Go Video, click...

Jeremy Blake on July 16, 2018

In 1993 I was working as a waitress in a cocktail bar, that much is true....... Alright, a waiter, in Café Boheme in Soho where I had moved from behind the bar making cocktails. I had...

Bob Morrell on June 28, 2018

As Debenhams issues another profit warning, hot on the heels of House of Fraser announcing...

Bob Morrell on June 11, 2018

Yet another retailer is going to the wall with over 5000 jobs lost! This is another tragedy where retailers are putting concept over capability. The idea of a pound shop should be so simple; fill...

Bob Morrell on June 7, 2018

So House of Fraser is to close some stores in order to stay afloat. This is very sad news coming as it does after so many other retail brands who have suffered at the hands of changing habits....